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The handbook of behavioral operations management : social and psychological dynamics in production and service settings /

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This handbook provides easy-to-access insights into behavioural phenomena common to production and service settings. The text provides ready-to-play games and other activities that allow instructors to demonstrate the phenomena in class and corporate training settings, and applicable prescriptions f...

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Bibliographic Details
Other Authors: Bendoly, Elliot (Editor), Wezel, Wout van (Editor), Bachrach, Daniel G. (Editor)
Format: eBook
Language:English
Published: Oxford : Oxford University Press, [2015]
Subjects:
Production management.
Management science > Psychological aspects.
Production > Gestion.
Sciences de la gestion > Aspect psychologique.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Production management
Mechanical Engineering.
Engineering & Applied Sciences.
Industrial & Management Engineering.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Summary:This handbook provides easy-to-access insights into behavioural phenomena common to production and service settings. The text provides ready-to-play games and other activities that allow instructors to demonstrate the phenomena in class and corporate training settings, and applicable prescriptions for practice. The text relates biases and heuristics leveraged by workers and managers to their motivations and the complex real-world dynamics of a variety of operations management and supply chain contexts.
Physical Description:1 online resource
Bibliography:Includes bibliographical references and index.
ISBN:9780199357239
0199357234
9780190239336
0190239336
0199357218
9780199357215
0199357226
9780199357222