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Reengineering health care : the complexities of organizational transformation /

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This work examines the experience of a major teaching hospital in adopting a change programme based on the principles of business process reengineering. The study adds to the literature on the variable impact of corporate change programmes.

Bibliographic Details
Main Author: McNulty, Terry
Other Authors: Ferlie, Ewan, 1956-
Format: eBook
Language:English
Published: Oxford : Oxford University Press, 2004.
Subjects:
Health services administration > Great Britain > Case studies.
Organizational change.
Reengineering (Management) > Great Britain > Case studies.
Human services > Great Britain > Management.
Service industries > Great Britain > Management.
Health services administration.
Health Services Administration
Organizational Case Studies > organization & administration
United Kingdom
Organizational Innovation
Patient Care Management
Patient Care Management > methods
Services de santé > Administration > Grande-Bretagne > Études de cas.
Changement organisationnel.
Réingénierie organisationnelle > Grande-Bretagne > Études de cas.
Services sociaux > Administration > Grande-Bretagne.
Services (Industrie) > Grande-Bretagne > Gestion.
Services de santé > Administration.
Health services administration
Human services > Management
Organizational change
Reengineering (Management)
Service industries > Management
Great Britain
Gesundheitswesen
Reengineering
Electronic books.
Case studies
Online Access:Connect to the full text of this electronic book
Description
Summary:This work examines the experience of a major teaching hospital in adopting a change programme based on the principles of business process reengineering. The study adds to the literature on the variable impact of corporate change programmes.
Physical Description:1 online resource (xiv, 388 pages)
Bibliography:Includes bibliographical references and index.
ISBN:9780191699351
0191699357