Crisis management in a complex world /
Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They confront a fundamental question about contemporary crisis management: to what extent is it possible to...
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| Format: | eBook |
| Language: | English |
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New York :
Oxford University Press,
[2008]
©2008 |
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, company, or industry. They confront a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? This book addresses this question head-on. This book operates from a strong theoretical orientation. This book pairs real-world examples from across the globe with theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. The book proposes a complexity-based approach to organizational learning that can allow organizations to adapt quickly to changing circumstances. |
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| Physical Description: | 1 online resource (viii, 210 pages) : illustrations |
| Bibliography: | Includes bibliographical references (pages 179-196) and index. |
| ISBN: | 9780199716487 019971648X 9781435656826 1435656822 1281374814 9781281374813 9780199869930 0199869936 |