Lost knowledge : confronting the threat of an aging workforce /
Addressing one of the most vital management problems of the coming years, this book asks how organisations can transfer the stores of knowledge & experience from older workers to the next generation. As the workforce ages, so this dilemma is becoming more acute.
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| Format: | eBook |
| Language: | English |
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Oxford ; New York :
Oxford University Press,
2004.
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| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- pt. I. The high cost of losing intellectual capital
- The landscape of lost knowledge
- Diagnosing the strategic impacts of lost knowledge
- A strategic framework for action
- pt. II. Evaluating knowledge retention practices
- Developing an HR infrastructure for knowledge retention
- Improving the transfer of explicit knowledge
- Transferring implicit and tacit knowledge
- Applying IT to capture, store, and share intellectual capital
- After the knowledge is gone
- pt. III. Implementing retention strategies
- Stemming the flow of lost knowledge : stories of early adopters
- Launching knowledge retention initiatives : principles for action
- Overcoming organizational barriers to knowledge retention
- Creating the future : thinking strategically about knowledge retention.