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Dental reception and practice management /

Dental Reception and Practice Management is the dental office administrator's essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In...

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Bibliographic Details
Main Author: Bridges, Glenys, 1956-
Format: eBook
Language:English
Published: Oxford ; Ames, Iowa : Blackwell Munksgaard, 2006.
Subjects:
Dental offices > Management.
Receptionists.
Dental auxiliary personnel.
Dental Auxiliaries
Practice Management, Dental > organization & administration
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Understanding the culture of dental care
  • Who's who in the dental team
  • Front-of-house skills
  • Understanding patients' rights
  • Workplace safety
  • Using the appointment book
  • Administrative skills
  • Patient payment plans
  • Computers in dentistry
  • Dental terminology
  • Managing people
  • Planning and managing dental services.