Six sigma and beyond. Volume I, Foundations of excellent performance /

Cost reduction...productivity improvement...customer retention...enhanced bottom line...these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost s...

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Bibliographic Details
Main Author:	Stamatis, D. H., 1947-
Corporate Author:	Taylor & Francis
Format:	eBook
Language:	English
Language Notes:	English.
Published:	Boca Raton, FL : St. Lucie Press, 2002.
Subjects:	Industrial management. Production management > Statistical methods. Quality control > Statistical methods. Six sigma (Quality control standard) Gestion d'entreprise. Production > Gestion > Méthodes statistiques. Qualité > Contrôle > Méthodes statistiques. Six Sigma. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

Front cover; Preface; Acknowledgments; About the Author; Figures; Tables; Table of Contents; Part I: Quality; Introduction; Chapter 1. The Foundations of Any Quality System; Chapter 2. Six Sigma Overview; Chapter 3. Gearing Up and Adapting Six Sigma in Your Organization; Part II: Teams; Chapter 4. A General Overview; Chapter 5. The Changing Workplace; Chapter 6. Communicating Communication; Chapter 7. Team Development; Chapter 8. Implementation; Chapter 9. Team Improvement; Chapter 10. General Issues
Chapter 11. An Introduction to Problem Solving: Selected Tools and Methodologies as Used in a Team EnvironmentEpilogue; Appendix A; Appendix B; Appendix C; Appendix D; Glossary; Selected Bibliography; Index; Back cover