http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Cost reduction...productivity improvement...customer retention...enhanced bottom line...these are the promises of six sigma quality management. But what is six sigma? What are the secrets to six sigma success? By implementing the six sigma philosophy you can save millions of dollars in annual cost savings and product quality improvements.Six Sigma and Beyond: Foundations of Excellent Performance provides a roadmap to successful six sigma implementation that you can adapt to your organization. The book gives you a model of six sigma and explains frequently asked questions in a Q & A format for.
Front cover; Preface; Acknowledgments; About the Author; Figures; Tables; Table of Contents; Part I: Quality; Introduction; Chapter 1. The Foundations of Any Quality System; Chapter 2. Six Sigma Overview; Chapter 3. Gearing Up and Adapting Six Sigma in Your Organization; Part II: Teams; Chapter 4. A General Overview; Chapter 5. The Changing Workplace; Chapter 6. Communicating Communication; Chapter 7. Team Development; Chapter 8. Implementation; Chapter 9. Team Improvement; Chapter 10. General Issues
Chapter 11. An Introduction to Problem Solving: Selected Tools and Methodologies as Used in a Team EnvironmentEpilogue; Appendix A; Appendix B; Appendix C; Appendix D; Glossary; Selected Bibliography; Index; Back cover
Description based upon print version of record.
Includes bibliographical references and index.