GenAI tools and decision-making : beware a new control trap /

AI systems, by design, focus on efficiency and data-driven solutions -- which can create unanticipated problems for leaders. A new study found that when managers used ChatGPT to help solve a problem related to employee behavior and working conditions, they were more likely to propose control-oriente...

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Bibliographic Details
Main Authors:	Geleilate, J. Mauricio Galli (Author), Humberd, Beth K. (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	[Place of publication not identified] : MIT Sloan Management Review, 2024.
Edition:	[First edition].
Series:	MITSloan management review ; reprint 66231.
Subjects:	Personnel management > Technological innovations. Artificial intelligence. Personnel > Direction > Innovations. Intelligence artificielle. artificial intelligence. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	AI systems, by design, focus on efficiency and data-driven solutions -- which can create unanticipated problems for leaders. A new study found that when managers used ChatGPT to help solve a problem related to employee behavior and working conditions, they were more likely to propose control-oriented solutions rather than people-oriented ones. But the command-and-control style of management doesn't breed employee engagement or trust. Learn three key lessons about using generative AI in decision-making.
Physical Description:	1 online resource (6 pages)