ServiceNow's Intelligent IT Service Management A Comprehensive Guide to Implementing the Platform's AI Capabilities for IT Managers.

This book explores how ServiceNow's AI capabilities are reshaping IT Service Management by enabling smarter, faster, and more efficient service delivery.It provides a practical guide to leveraging features like Predictive Intelligence, Virtual Agents, and Now Assist to elevate traditional ITSM...

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Bibliographic Details
Main Author:	Chugh, Saaniya
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Berkeley, CA : Apress L. P., 2025.
Subjects:	ServiceNow (Computing platform) Cloud computing. Industrial management > Data processing. Artificial intelligence > Industrial applications. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	This book explores how ServiceNow's AI capabilities are reshaping IT Service Management by enabling smarter, faster, and more efficient service delivery.It provides a practical guide to leveraging features like Predictive Intelligence, Virtual Agents, and Now Assist to elevate traditional ITSM processes.
Item Description:	Description based upon print version of record.
Physical Description:	1 online resource (258 p.)
ISBN:	9798868817069