Description
| Summary: | "This book explores how emerging technologies are altering the service business. It most likely seeks to examine Technological Impact: Investigate how emerging technologies such as artificial intelligence, blockchain, the Internet of Things (IoT), and big data are transforming how services are supplied and consumed"-- Provided by publisher.
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| Physical Description: | 1 online resource (xxviii, 607 pages) |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9798369374498 (electronic bk.) |