APA (7th ed.) Citation

Behl, A., Behl, A., Krishnan, C., Malik, P., & Gautam, S. (2025). The ChatGPT revolution: How conversational AI is transforming customer service and business operations. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Behl, Abhishe, Abhishek Behl, Chitra Krishnan, Priyanka Malik, and Shalini Gautam. The ChatGPT Revolution: How Conversational AI Is Transforming Customer Service and Business Operations. London, United Kingdom: Emerald Group Publishing Limited, 2025.

MLA (9th ed.) Citation

Behl, Abhishe, et al. The ChatGPT Revolution: How Conversational AI Is Transforming Customer Service and Business Operations. Emerald Group Publishing Limited, 2025.