Consumer behavior 2024 /
"Consumer spending accounts for 70% of the U.S. gross domestic product, or $12.0 trillion. 'Consumer behavior 2024' assesses how this spending is distributed and the consumer behaviors that affect spending. 'Consumer behavior 2024' presents dozens of surveys analyzing consum...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
Miramar, FL :
Richard K. Miller & Associates,
[2023]
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| Edition: | 17th edition. |
| Series: | RKMA market research ebook series.
Consumer behavior (Loganville, Ga.) ; 17th edition (2024) |
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Part I. The American consumer: Demographics ; Consumer spending ; Personal finances ; Households & housing ; Communities ; Population migration ; Education ; How Americans eat ; Use of media & the internet ; Use of time ; Use of transportation
- Part II. Consumer profiles: Generational focus ; Gender focus ; Ethnic focus ; Segmentation
- Part III. Shopping behaviors: Back-to-school shopping ; Brand communications ; Brand loyalty ; Business sector perception ; Buying American-made ; Buying local ; Coupon use ; Customer satisfaction ; Discretionary spending ; Experiences ; Gift cards ; Gift giving ; Health & wellness influence ; Holiday shopping ; In-store shopping ; Inflation impact ; Loyalty program participation ; Metaverse engagement ; Online shopping ; Payment preferences ; Post-pandemic consumer behavior ; Privacy concerns ; Purchase influences & decision-making ; Response to advertising ; Response to customer service ; Response to reviews ; Retail membership program participation ; Retail subscription program participation ; Second-hand goods ; Shopping channel preferences ; Shopping research ; Social media influence ; Socially responsible consumerism ; Sustainability influence ; Trust in business & media
- Part IV. Brand preference surveys: Customer loyalty engagement ; Customer satisfaction ; Loyalty program satisfaction ; Most trusted brands ; Personalization ; Reputation ranking
- Appendix A. Academic research centers
- Appendix B. Analysts
- Appendix C. Associations
- Appendix D. Blogs
- Appendix E. Government agencies
- Appendix F. Market research sources
- Appendix G. Pandemic market research
- Appendix H. Periodicals
- Appendix I. Research studies & surveys.