Consumer behavior 2024 /

"Consumer spending accounts for 70% of the U.S. gross domestic product, or $12.0 trillion. 'Consumer behavior 2024' assesses how this spending is distributed and the consumer behaviors that affect spending. 'Consumer behavior 2024' presents dozens of surveys analyzing consum...

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Bibliographic Details
Main Authors: Miller, Richard K. (Richard Kendall), 1946- (Author), Washington, Kelli D. (Author)
Format: eBook
Language:English
Published: Miramar, FL : Richard K. Miller & Associates, [2023]
Edition:17th edition.
Series:RKMA market research ebook series.
Consumer behavior (Loganville, Ga.) ; 17th edition (2024)
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Part I. The American consumer: Demographics ; Consumer spending ; Personal finances ; Households & housing ; Communities ; Population migration ; Education ; How Americans eat ; Use of media & the internet ; Use of time ; Use of transportation
  • Part II. Consumer profiles: Generational focus ; Gender focus ; Ethnic focus ; Segmentation
  • Part III. Shopping behaviors: Back-to-school shopping ; Brand communications ; Brand loyalty ; Business sector perception ; Buying American-made ; Buying local ; Coupon use ; Customer satisfaction ; Discretionary spending ; Experiences ; Gift cards ; Gift giving ; Health & wellness influence ; Holiday shopping ; In-store shopping ; Inflation impact ; Loyalty program participation ; Metaverse engagement ; Online shopping ; Payment preferences ; Post-pandemic consumer behavior ; Privacy concerns ; Purchase influences & decision-making ; Response to advertising ; Response to customer service ; Response to reviews ; Retail membership program participation ; Retail subscription program participation ; Second-hand goods ; Shopping channel preferences ; Shopping research ; Social media influence ; Socially responsible consumerism ; Sustainability influence ; Trust in business & media
  • Part IV. Brand preference surveys: Customer loyalty engagement ; Customer satisfaction ; Loyalty program satisfaction ; Most trusted brands ; Personalization ; Reputation ranking
  • Appendix A. Academic research centers
  • Appendix B. Analysts
  • Appendix C. Associations
  • Appendix D. Blogs
  • Appendix E. Government agencies
  • Appendix F. Market research sources
  • Appendix G. Pandemic market research
  • Appendix H. Periodicals
  • Appendix I. Research studies & surveys.