rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Coping with difficult people workbook
    sub title: facilitator reproducible guided self-exploration activities
  name:
    name part: Leutenberg, Ester A.
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: Liptak, John J.
    role:
      role term: author.
  name:
    name part: Brodsky, Amy L. (Amy Leutenberg)
    role:
      role term: illustrator.
  name:
    name part: Alexander Street (Firm)
  type of resource: text
  genre: Electronic books.
  genre: exercise books.
  genre: Problems and exercises.
  genre: Problèmes et exercices.
  origin info:
    place:
      place term: mnu
    date issued: 2012
    issuance: monographic
  language:
    language term: eng
  physical description:
    reformatting quality: access
    form: remote
    extent: 1 online resource (92 pages) : illustrations.
  abstract: Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize “hot buttons” and effectiveness of communication skills. Because participants will encounter difficult people in all aspects of their lives, it is important for them to learn a way of dealing with them. In this book, Coping with Difficult People Workbook, we teach a specific model that participants can use to build positive relationships with difficult people. The Coping with Difficult People Workbook contains assessments and guided self-exploration activities that can be used with a variety of populations to help participants learn to cope more effectively with difficult people. Each chapter of this workbook begins with an annotated table of contents with notes and examples for the facilitator. Each chapter contains two primary elements: 1) A set of assessments to help participants gather information about themselves in a focused situation, and, 2) a set of guided self-exploration activities to help participants process information and learn effective ways of coping with the difficult people they encounter. Activities are divided into four chapters to help you identify and select assessments easily and quickly. Chapter 1: Types of Difficult People – This chapter helps participants identify and learn about the various types of difficult people they may encounter. Chapter 2: Communicating with Difficult People – This chapter helps participants learn their strengths in communicating, and learn more effective ways of communicating with difficult people in their lives. Chapter 3: Coping Skills – This chapter helps participants explore how well they are coping with difficult people, and learn some alternative techniques for ways to cope. Chapter 4: Assertive…
  table of contents: Types of Difficult People Scale -- Communicating with Difficult People Scale -- Coping Skills Scale -- Assertive Confrontation Style Scale.
  note: Ester A. Leutenberg & John J. Liptak ; illustrated by Amy L. Brodsky.
  note: Title from resource description page (viewed October 05, 2017).
  note: In English.
  subject:
    topic: Interpersonal relations
    genre: Problems, exercises, etc
  subject:
    topic: Interpersonal conflict
    genre: Problems, exercises, etc
  subject:
    topic: Self-help techniques
    genre: Problems, exercises, etc
  subject:
    topic: Conflit interpersonnel
    genre: Problèmes et exercices
  subject:
    topic: Autodéveloppement
    genre: Problèmes et exercices
  subject:
    topic: Interpersonal conflict
  subject:
    topic: Interpersonal relations
  subject:
    topic: Self-help techniques
  related item:
    identifier: (OCoLC)1010503669
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: ALSTP
    record creation date: 171005
    record change date: 20250331202602.8
    record identifier: in00005640743
    language of cataloging:
      language term: eng