Cover Image

Domestic workers talk : language use and social practices in a multilingual workplace /

Bibliographic Details
Main Authors: Gonçalves, Kellie (Author), Schluter, Anne Ambler, 1976- (Author)
Format: eBook
Language:English
Published: Bristol ; Jackson : Multilingual Matters, [2024]
Series:Language at work.
Subjects:
Household employees > Social conditions.
Multilingualism > Economic aspects.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Intro
  • Cover
  • Half-Title
  • Series
  • Title
  • Copyright
  • Dedication
  • Contents
  • Figures and Tables
  • Acknowledgments
  • 1 Introduction
  • 1.1 Introduction
  • 1.2 Domestic Labor and the Global 'Female' Care Chain
  • 1.3 Domestic Labor in the US
  • 1.4 Newark, Elizabeth and Westwood: Setting the Scene
  • 1.5 Multilingual Communities, a Multilingual Company and Power
  • 1.6 Overview of Chapters
  • 2 Advancing Methodology: Using a Mixed Methodological Approach within a Multilingual Cleaning Company
  • 2.1 Introduction
  • 2.2 A Vignette by Kellie: My Memory of Magda as a Teenager
  • 2.3 Research Design: Exploratory and Systematic Phases of Our Study
  • 2.4 Data: Data Collection and Data Triangulation
  • 2.5 Poststructuralist Perspectives and Epistemological Shifts within Sociolinguistics: Employing Mobile, Critical and Post-Critical Ethnography
  • 2.6 Mobile Ethnography: A Case of Co-Present Immersion and Sustained Engagement with Participants
  • 2.7 Critical and Post-Critical Ethnography: Interpretive Stances, Reflexivity and Positionality
  • 2.8 Temporality within Ethnography: The Longitudinal Aspects of Our Study
  • 2.9 Chapter Summary
  • 3 Magda: The Personal and Professional Trajectory of Shine's Owner
  • 3.1 Introduction
  • 3.2 Tracing Magda's History: From Childhood up to Her Formative Years
  • 3.3 Life-Changing Experiences and Young Adulthood: Family Tragedy, A Scholarship and Moving to the City
  • 3.4 Transnational Migration and Private Language Planning: Magda's Own Domestic Worker Experience in the US
  • 3.5 From Nanny to Entrepreneur: The Hegemonic Discourse of Learning English: The Key to Magda's Upward Social Mobility and Professional Identities
  • 3.6 Leadership, Empathy and Emotional Intelligence: 'The Softer Side' of Magda
  • 3.7 Emotional Intelligence: A Model to Understand Magda's Leadership Style at Shine
  • 3.8 Mediation: The Case of Magda's Multilingual and Intercultural Competence
  • 3.9 Company-External Communication: A Language Policy for Customers
  • 3.10 Chapter Summary
  • 4 The Interplay between Identity, Ideology and Capital that Strengthens Cultural Attachments: The Pull of Portuguese and the Portuguese-Centric Ironbound Community for Shine's Hispanophone Employees
  • 4.1 Introduction
  • 4.2 The Shifting Dynamics of Capital and Migration: The Conditions for Emergent Cultural-Linguistic Orientations toward Non-Dominant Groups
  • 4.3 An Introduction to this Chapter's Primary Participants
  • 4.4 Some Linguistic Context: A Brief Comparison of Portuguese vs. Spanish Phonology
  • 4.5 Setting the Scene: Capital, Neoliberalism and the Extended Ironbound Community
  • 4.6 The Mechanics of Fitting in Linguistically: Dual-Linguality or Accommodation to Shine's Portuguese-Centric Orientation?