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Insights and strategies. 4 paths to resolving conflict /

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This video, 4 Paths to Resolving Conflict, explores how conflict can be better understood and managed despite different personalities and multiple pressures. Conflict can blow up with staff, customers, suppliers, anyone, at any time. Developing conflict resolution skills show in this video will help...

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Bibliographic Details
Format: Video
Language:English
Language Notes:In English.
Published: Melbourne, Victoria : Seven Dimensions, 2021.
Series:Insights and Strategies
Subjects:
Personnel management.
Career development.
Conflict management.
Interpersonal conflict.
Personnel Management
Career Mobility
Personnel > Direction.
Plan de carrière.
Gestion des conflits.
Conflit interpersonnel.
Educational films.
Instructional films.
Films éducatifs.
Films de formation.
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:This video, 4 Paths to Resolving Conflict, explores how conflict can be better understood and managed despite different personalities and multiple pressures. Conflict can blow up with staff, customers, suppliers, anyone, at any time. Developing conflict resolution skills show in this video will help reduce frictions that damage working relationships. We can learn to defuse emotion, establish common ground and win-win outcomes. Psychologists Peter Quarry and Eve Ash discuss practical strategies for understanding and resolving the conflicts, including how to mediate a conflict between two parties.
Item Description:Title from resource description page (viewed December 16, 2021).
Physical Description:1 online resource (10 minutes)
Playing Time:00:10:00