rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Remarkable customer service
    part number: [7 of 8]
    part name: How to tell customers no
  title info:
    title: How to tell customers no
  name:
    name part: Havens, Jeff
    role:
      role term: on-screen presenter.
  name:
    name part: Jeff Havens Company
    role:
      role term: production company.
  type of resource: moving image
  genre: videorecording
  genre: Instructional films.
  genre: Films de formation.
  origin info:
    place:
      place term: ilu
    date issued: 2018
    issuance: monographic
  language:
    language term: eng
  physical description:
    reformatting quality: access
    form: remote
    extent: 1 online resource (5 minutes)
  abstract: This video will help you deal with any instance in which you might be unable to fulfill a customer need. There's a big difference between talking about what you can't do and what you can do, and we'll cover exactly what those differences are. You'll also learn what an ocelot is, and where you can legally drive a tank. Needless to say, this is a pretty great video. Watch it!
  target audience: adult
  note: the Jeff Havens Company.
  note: Title from resource description page (viewed October 08, 2019).
  note: Jeff Havens, presenter.
  note: In English.
  subject:
    topic: Customer services
  subject:
    topic: Service à la clientèle
  subject:
    topic: Customer services
  related item:
    title info:
      title: Academic Video Online
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: ALSTP
    record creation date: 191008
    record change date: 20241201233357.1
    record identifier: in00005590800
    language of cataloging:
      language term: eng