Remarkable customer service. [7 of 8], How to tell customers no /

This video will help you deal with any instance in which you might be unable to fulfill a customer need. There's a big difference between talking about what you can't do and what you can do, and we'll cover exactly what those differences are. You'll also learn what an ocelot is,...

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Bibliographic Details
Format: Video
Language:English
Language Notes:In English.
Published: Bloomington, IL : The Jeff Havens Company, 2018.
Series:Academic Video Online
Subjects:
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:This video will help you deal with any instance in which you might be unable to fulfill a customer need. There's a big difference between talking about what you can't do and what you can do, and we'll cover exactly what those differences are. You'll also learn what an ocelot is, and where you can legally drive a tank. Needless to say, this is a pretty great video. Watch it!
Item Description:Title from resource description page (viewed October 08, 2019).
Physical Description:1 online resource (5 minutes)
Playing Time:00:04:17