Customer service video series. the basics of bad customer service / Episode 5, Customer service 101 :
While most customer service training focuses on what you should do, it doesn't hurt to see some examples of what you shouldn't do. This video will walk you through a bunch of common ways to frustrate the people who would otherwise be happy to pay you. Enjoy!
| Format: | Video |
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| Language: | English |
| Language Notes: | In English. |
| Published: |
Bloomington, IL :
The Jeff Havens Company,
2013.
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| Series: | Academic Video Online
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| Subjects: | |
| Online Access: | Connect to this streaming video (Alexander Street Press) |
| Summary: | While most customer service training focuses on what you should do, it doesn't hurt to see some examples of what you shouldn't do. This video will walk you through a bunch of common ways to frustrate the people who would otherwise be happy to pay you. Enjoy! |
|---|---|
| Item Description: | Title from resource description page (viewed October 08, 2019). |
| Physical Description: | 1 online resource (3 minutes) |
| Playing Time: | 00:02:43 |