APA (7th ed.) Citation

(2013). Customer service video series: The basics of bad customer service. The Jeff Havens Company.

Chicago Style (17th ed.) Citation

Customer Service Video Series: The Basics of Bad Customer Service. Bloomington, IL: The Jeff Havens Company, 2013.

MLA (9th ed.) Citation

Customer Service Video Series: The Basics of Bad Customer Service. The Jeff Havens Company, 2013.

Warning: These citations may not always be 100% accurate.