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Insights and strategies. Managing grievances /

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In this program Eve Ash, Psychologist and Founder, Seven Dimensions, interviews Peter Wallbridge, HR Consultant to explore some practical advice and strategies. Peter Wallbridge outlines steps to ensure grievances are managed well: Assess seriousness of problem, Dealing with low-level complaints, Ma...

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Bibliographic Details
Other Authors: Ash, Eve (Interviewer)
Format: Video
Language:English
Language Notes:In English.
Published: Melbourne, Victoria : Seven Dimensions, 2015.
Series:Academic Video Online
Subjects:
Grievance procedures.
Personnel management.
Griefs (Relations industrielles)
Personnel > Direction.
interviews.
Interviews.
Educational films.
Films éducatifs.
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:In this program Eve Ash, Psychologist and Founder, Seven Dimensions, interviews Peter Wallbridge, HR Consultant to explore some practical advice and strategies. Peter Wallbridge outlines steps to ensure grievances are managed well: Assess seriousness of problem, Dealing with low-level complaints, Managing more serious problems, Start the investigation, A question of confidentiality, HR obligations for serious allegations, Crossing the line, Key points.
Item Description:Title from resource description page (viewed December 07, 2018).
Physical Description:1 online resource (17 minutes)
Playing Time:00:16:50