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Insights and strategies. Asking questions in an investigation /

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Former homicide task force leader and author Colin McLaren explains to Eve Ash the subtle art of asking investigative questions. A workplace investigator or manager trying to ascertain a problem needs to visualize their interview goal, then chart a series of questions with a suspect or employee. Que...

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Bibliographic Details
Other Authors: Ash, Eve (Interviewer)
Format: Video
Language:English
Language Notes:In English.
Published: Melbourne, Victoria : Seven Dimensions, 2020.
Series:Academic Video Online
Subjects:
Interviewing.
Corporate internal investigations.
Personnel management.
Interviews.
Entretiens.
Enquêtes internes (Entreprises)
Personnel > Direction.
Interviews
Corporate internal investigations
Interviewing
Personnel management
interviews.
Instructional films
Instructional films.
Films de formation.
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:Former homicide task force leader and author Colin McLaren explains to Eve Ash the subtle art of asking investigative questions. A workplace investigator or manager trying to ascertain a problem needs to visualize their interview goal, then chart a series of questions with a suspect or employee. Questions must be subtle, short (to establish and confirm facts), open-ended, methodical and numerous, monitoring the person's responses and taking cues from what they say. Colin discusses the importance of building a rapport and listening with an open mind. Above all, body language must be calm and professional. Put in the effort to get the truth.
Item Description:Title from resource description page (viewed February 18, 2020).
Physical Description:1 online resource (12 minutes)
Playing Time:00:11:51