rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Telephone and reception
  name:
    name part: Video Education Australasia
    role:
      role term: pro
  type of resource: moving image
  genre: videorecording
  genre: Instructional films.
  genre: Films de formation.
  origin info:
    place:
      place term: vra
    place:
      place term: Bendigo, Victoria
    publisher: Video Education Australasia
    date issued: 2007
    issuance: monographic
  language:
    language term: eng
  physical description:
    reformatting quality: access
    form: remote
    extent: 1 online resource (25 min.).
  abstract: The telephone and reception area in an office is the frontline of the business. Ensuring you are equipped with the correct skills is vital. In this program we demonstrate clearly and concisely why first impressions count, how to use the telephone effectively, the equipment and organisation of the reception desk and dealing with difficult customers. Say 'hello' to a brilliant educational program for office workers everywhere.
  target audience: adult
  note: produced by Video Education Australasia.
  note: Title from resource description page (viewed Apr. 28, 2014).
  note: In English.
  subject:
    topic: Communication
  subject:
    topic: Office management
  subject:
    topic: Information
  subject:
    topic: Bureaux
    topic: Organisation
  subject:
    topic: Communication
  subject:
    topic: Office management
  classification: HF
  classification: 651.73
  related item:
    title info:
      title: Business and education in video
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: ALSTP
    record creation date: 140428
    record change date: 20241201233223.2
    record identifier: in00005572615
    language of cataloging:
      language term: eng