http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Role plays and work tests can be very effective in choosing the right applicant. Find out about work tests and how to use role plays successfully. Natalie manages a call center and is recruiting new staff. She uses role play scenarios to compare the four applicants and provides a useful review of how each applicant performed.
Title from resource description page (viewed Oct. 27, 2014).
Human resource management online (video)