Coaching challenges. Can we talk? /

Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she start? How can she handle her anxiety and fear of what might happen? In this program you will discover answer to these common questions: why are people so fearful of giving feedback, e...

Full description

Bibliographic Details
Other Authors: Quarry, Peter (Speaker)
Format: Video
Language:English
Language Notes:In English.
Published: Bendigo, VIC : Video Education Australasia, 2003.
Series:Human resource management online (video)
Subjects:
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she start? How can she handle her anxiety and fear of what might happen? In this program you will discover answer to these common questions: why are people so fearful of giving feedback, especially when it is about something that needs changing? How do you prepare yourself for giving feedback? What are some practical ways to get started? What do you say to get your message across effectively? How can you minimize, or even avoid, conflict developing?
Item Description:Title from resource description page (viewed Oct. 27, 2014).
Physical Description:1 online resource (10 min.).
Playing Time:00:10:00