CRM Learning (Firm). (2004). Handling conflict. CRM Learning.
Chicago Style (17th ed.) CitationCRM Learning (Firm). Handling Conflict. Carlsbad, CA: CRM Learning, 2004.
MLA (9th ed.) CitationCRM Learning (Firm). Handling Conflict. CRM Learning, 2004.
Warning: These citations may not always be 100% accurate.