rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Communicating non-defensively
  name:
    name part: Dexter, Denise.
    role:
      role term: drt
    role:
      role term: pro
  type of resource: moving image
  genre: videorecording
  genre: Educational films.
  genre: Films éducatifs.
  origin info:
    place:
      place term: cau
    place:
      place term: Carlsbad, CA
    publisher: CRM Learning
    date issued: 1994
    issuance: monographic
  language:
    language term: eng
  physical description:
    reformatting quality: access
    form: remote
    extent: 1 online resource (20 min.).
  abstract: This video shows that all of us must be responsible for how we deliver and receive messages, as well as the symptoms and consequences of inappropriate defensiveness. Many people have reasons for believing they're being attacked. Defensive behavior can lead to hurt feelings, arguments and hostilities, often affecting a variety of relationships. The Defensiveness Chain that is created impairs communication and reduces productivity. Communicating Non-Defensively reminds viewers that when comments and opinions get passed around that are potentially defensive the focus should be on behavioral patterns, so the receiver has less reason to receive it personally. The video workshop shows that all of us must be responsible for how we deliver and receive messages, as well as the symptoms and consequences of inappropriate defensiveness.
  target audience: general
  note: by Denise Dexter.
  note: Title from resource description page (viewed Mar. 12, 2014).
  note: This edition in English.
  subject:
    topic: Business communication
  subject:
    topic: Communication dans l'entreprise
  subject:
    topic: Business communication
  classification: HF5549.5.C6 .C64 1994a
  classification: 302.2
  related item:
    title info:
      title: Global business and economics in video
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: ALSTP
    record creation date: 140312
    record change date: 20241201231106.3
    record identifier: in00005558463
    language of cataloging:
      language term: eng