Passion for service excellence /
See the difference when people want to provide exceptional service: Be passionate about your work. Make a positive first impression. Happy voice. Positive greeting. Fast response. Professional image. Build friendly relationships. Know your product. Understand needs and deliver solutions. Turn compla...
| Corporate Author: | |
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| Format: | Video |
| Language: | English |
| Language Notes: | In English. |
| Published: |
Melbourne, Victoria :
Seven Dimensions,
2009.
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| Series: | Business and education in video
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| Subjects: | |
| Online Access: | Connect to this streaming video (Alexander Street Press) |
| Summary: | See the difference when people want to provide exceptional service: Be passionate about your work. Make a positive first impression. Happy voice. Positive greeting. Fast response. Professional image. Build friendly relationships. Know your product. Understand needs and deliver solutions. Turn complaints into commendations. |
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| Item Description: | Title from resource description page (viewed Apr. 28, 2014). |
| Physical Description: | 1 online resource (14 min.). |
| Playing Time: | 00:14:22 |