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Life skills series. an attitude not an occupation / The working world for young adults. Part 2, Customer service :

The bottom line for any position is keeping the client happy. In this age appropriate program young earners see first hand what makes for good customer service and bad customer service. Once they're on the job they learn the importance of putting the golden rule for customer service into action...

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Bibliographic Details
Other Authors: Dieffenbach, Michael (Producer)
Format: Video
Language:English
Language Notes:In English.
Published: Wheeling, IL : Film Ideas, 2006.
Subjects:
Work ethic.
Customer services.
Customer relations.
Consumer satisfaction.
Éthique du travail.
Service à la clientèle.
Consommateurs > Satisfaction.
Instructional films.
Films de formation.
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:The bottom line for any position is keeping the client happy. In this age appropriate program young earners see first hand what makes for good customer service and bad customer service. Once they're on the job they learn the importance of putting the golden rule for customer service into action. Customer service: making sense of the working world.
Item Description:Title from resource description page (viewed March 02, 2018).
Physical Description:1 online resource (20 min.)
Playing Time:00:20:18