http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
The final video in our Remarkable Customer Service training course deals with how to recognize customer needs even when your customers don't explicitly ask for something. Does this mean you'll have to master mind reading? Of course not, although you'll see an awesomely bad attempt at that here, too. Rather, it involves listening carefully and ... well, if you want to know the rest, just watch the video. It's not even 4 minutes long. It's barely longer than reading this description. What are you waiting for???
Title from resource description page (viewed October 08, 2019).