Remarkable customer service. [8 of 8], Anticipating customer needs /

The final video in our Remarkable Customer Service training course deals with how to recognize customer needs even when your customers don't explicitly ask for something. Does this mean you'll have to master mind reading? Of course not, although you'll see an awesomely bad attempt at...

Full description

Bibliographic Details
Format: Video
Language:English
Language Notes:In English.
Published: Bloomington, IL : The Jeff Havens Company, 2018.
Series:Academic Video Online
Subjects:
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:The final video in our Remarkable Customer Service training course deals with how to recognize customer needs even when your customers don't explicitly ask for something. Does this mean you'll have to master mind reading? Of course not, although you'll see an awesomely bad attempt at that here, too. Rather, it involves listening carefully and ... well, if you want to know the rest, just watch the video. It's not even 4 minutes long. It's barely longer than reading this description. What are you waiting for???
Item Description:Title from resource description page (viewed October 08, 2019).
Physical Description:1 online resource (4 minutes)
Playing Time:00:03:18