NEVCO conference series. Exceptional customer service skills is as easy as managing expectations /

These webinar sessions, taught by one of the most experienced Geriatric Care Managers in the industry, provide invaluable insights and training for anyone interested in or already pursuing a career in Geriatric Care Management. Many of these courses are also ideal for people who serve seniors in oth...

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Bibliographic Details
Other Authors: Rouse, Scott (Director)
Format: Video
Language:English
Language Notes:In English.
Published: [Place of publication not identified] : National Educational Video, Inc., [2013]
Series:Academic Video Online
Subjects:
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:These webinar sessions, taught by one of the most experienced Geriatric Care Managers in the industry, provide invaluable insights and training for anyone interested in or already pursuing a career in Geriatric Care Management. Many of these courses are also ideal for people who serve seniors in other fields, such as senior move managers and home healthcare company owners and operators. Enhance your practice by proven strategies that keep clients and their responsible parties happy. Demonstrate your skills to increase referrals and profitability. Discover quality assurance programs that work.
Item Description:Title from resource description page (viewed July 22, 2016).
Physical Description:1 online resource (65 min.)
Playing Time:01:04:30