Mastering difficult conversations. breakthrough techniques for handling difficult conversations at work / How to tell anyone anything :

This audio presentation discusses how to provide clear, constructive, positive messages in the workplace.

Bibliographic Details

Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bethesda, MD : Columbia Books, 2009.
Series:	Human resource management online (video)
Subjects:	Business communication. Conflict management. Interpersonal communication. Personnel management. Communication dans l'entreprise. Gestion des conflits. Communication interpersonnelle. Personnel > Direction. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)