Mastering difficult conversations. How to SHINE in difficult management situations /

This video focuses on how employers handle difficult managerial situations with employees.

Bibliographic Details

Other Authors:	Sandford, Pete (Director) (Director), Schuster, Jennifer (Producer)
Format:	Video
Language:	English
Language Notes:	In English.
Published:	Bethesda, MD : Columbia Books, 2002.
Series:	Human resource management online (video)
Subjects:	Business communication. Office management. Organizational effectiveness. Personnel management. Industrial relations. Communication dans l'entreprise. Bureaux > Organisation. Efficacité organisationnelle. Personnel > Direction. Relations industrielles. Instructional films. Films de formation.
Online Access:	Connect to this streaming video (Alexander Street Press)