APA (7th ed.) Citation

Microtraining Associates, Packard, N. G., Wenner, K., & Packard, R. W. (2005). Conflict prevention skills: Microskills for correctional officer training. Microtraining Associates.

Chicago Style (17th ed.) Citation

Microtraining Associates, Norma Gluckstern Packard, Kate Wenner, and Ralph W. Packard. Conflict Prevention Skills: Microskills for Correctional Officer Training. North Amherst, MA: Microtraining Associates, 2005.

MLA (9th ed.) Citation

Microtraining Associates, et al. Conflict Prevention Skills: Microskills for Correctional Officer Training. Microtraining Associates, 2005.