APA (7th ed.) Citation

St. John, T. (1999). The power of future conversation: Government version. CRM Learning.

Chicago Style (17th ed.) Citation

St. John, Timothy. The Power of Future Conversation: Government Version. Carlsbad, CA: CRM Learning, 1999.

MLA (9th ed.) Citation

St. John, Timothy. The Power of Future Conversation: Government Version. CRM Learning, 1999.