Communication counts /

The cost associated with poor workplace communication is staggering. 70% of small- to mid-sized businesses claim that ineffective communication is their primary problem. Employee misunderstandings in large organizations are said to run $624 per employee per year (or $62.4 million per year for an org...

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Bibliographic Details
Other Authors: Armstrong, Tim (Director)
Format: Video
Language:English
Language Notes:This edition in English.
Published: Carlsbad, CA : CRM Learning, 2012.
Series:Global business and economics in video
Subjects:
Online Access:Connect to this streaming video (Alexander Street Press)
Description
Summary:The cost associated with poor workplace communication is staggering. 70% of small- to mid-sized businesses claim that ineffective communication is their primary problem. Employee misunderstandings in large organizations are said to run $624 per employee per year (or $62.4 million per year for an organization with 100,000 employees). In light of these statistics*, there is no doubt that training designed to improve basic workplace communication is worth doing! This program depicts six common communication errors while providing tips on how to avoid them.
Item Description:Title from resource description page (viewed Mar. 12, 2014).
Physical Description:1 online resource (19 min.).
Playing Time:00:19:18