Microtraining Associates, Haley-Banez, L., Ivey, A. E., Ivey, M. B., & Oldershaw, B. (2002). Group microskills: Encountering diversity. Microtraining Associates.
Chicago Style (17th ed.) CitationMicrotraining Associates, Lynn Haley-Banez, Allen E. Ivey, Mary Bradford Ivey, and Bruce Oldershaw. Group Microskills: Encountering Diversity. Framingham, MA: Microtraining Associates, 2002.
MLA (9th ed.) CitationMicrotraining Associates, et al. Group Microskills: Encountering Diversity. Microtraining Associates, 2002.
Warning: These citations may not always be 100% accurate.