The global quality management system : improvement through systems thinking /

This book shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma meth...

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Bibliographic Details
Main Author: Patel, Suresh (Quality management consultant) (Author)
Corporate Author: Taylor & Francis
Format: eBook
Language:English
Published: Boca Raton, FL : CRC Press, [2016]
Subjects:
Online Access:Connect to the full text of this electronic book

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100 1 |a Patel, Suresh  |c (Quality management consultant),  |e author. 
245 1 4 |a The global quality management system :  |b improvement through systems thinking /  |c Suresh Patel. 
264 1 |a Boca Raton, FL :  |b CRC Press,  |c [2016] 
264 4 |c ©20 
264 4 |c ©2016 
300 |a 1 online resource 
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504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
505 0 |a Chapter 1. Homage to quality and lean six sigma gurus -- chapter 2. Quality management system as a management strategy -- chapter 3. Quality management system -- chapter 4. Identification and improvement of processes -- chapter 5. Global quality audit processes -- chapter 6. Global quality management system processes -- chapter 7. Fast customer response -- chapter 8. Problem solving -- chapter 9. Drill deep/drill wide method for permanent corrective action -- chapter 10. Quality operating system : the engine that perpetuates continuous improvement -- chapter 11. Conclusion. 
520 |a This book shows you how to understand and implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tactical level, and business excellence at the strategy level. 
650 0 |a Quality control  |x Management. 
650 0 |a Total quality management. 
650 0 |a System analysis. 
650 6 |a Qualité  |x Contrôle  |x Gestion. 
650 6 |a Qualité totale. 
650 6 |a Analyse de systèmes. 
650 7 |a systems analysis.  |2 aat 
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650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
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650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Quality control  |x Management  |2 fast 
650 7 |a System analysis  |2 fast 
650 7 |a Total quality management  |2 fast 
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