http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
"This book offers leaders an approach to systemically affect change and create cultures of excellence where staff work together to change the way they view their work. Based on well-known quality concepts, readers will discover the essential concepts and actions that have the power to transform every system."--Provided by publisher
Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Contents -- Preface -- Acknowledgments -- Insights for the Journey Interviewee List -- Author -- Chapter one: Transform through a culture of excellence -- Act to transform
Make a commitment to excellence Adopt a culture of excellence model -- Notes -- Section one: Set organizational direction for excellence -- Chapter two: Understand the system -- Whatâ#x80;#x99;s in the room? -- What is a system? -- What are the characteristics of a system? -- Aim
Organization Interaction -- Interdependence -- Integration -- What are the key elements in a system? -- Outputs and inputs -- Processes -- Control -- Feedback -- Environment -- Boundaries -- Who manages the system? -- How do leaders manage the system?
Appreciation for a system Theory of variation -- Theory of knowledge -- Theory of psychology -- What creates results in a complex system? -- What is a systems thinking? -- Getting started with systems thinking -- Strategies and tools to build capacity for systems thinking
What if? Notes -- Chapter three: Lead for excellence -- What makes a leader? -- What are key leadership processes? -- What is a SIPOC? -- How do leaders set direction, communicate, and monitor organizational performance? -- Identify core values -- Conduct meetings
Kathryn's broad experience in facilitation, quality tools, instructional design, change management, and process and operations management allows her to build the capacity of individuals and organizations for purposeful and intentional continuous improvement. As a strategic thinker and visionary leader, Kathryn brings diverse groups together to focus and remain committed to organizational performance excellence. Kathryn leads and manages systemic performance improvement initiatives. She has facilitated the strategic planning process, balanced scorecard development, performance metric monitoring, data analysis, and the documentation of operational and instructional core processes. Kathryn conducts training in leadership development, Lean Six Sigma, project management, team facilitation, and the Baldrige Performance Excellence Framework. Kathryn has worked with non-profits, oil and gas service companies, small businesses, and K-16 education. She has assessed organizations of all sizes and sectors and led organizations through internal assessments using the Baldrige Performance Excellence Framework. Kathryn always seeks to inspire others to embrace quality and recognize the value of change as a critical component of performance excellence. In over twenty-five years in education, Kathryn served as a Chief Officer for Quality Improvement, curriculum coordinator, instructional specialist, and classroom teacher. She designed and delivered training to teachers and administrators from the 54 school districts within the Region 4 Educational Service Center area as well as schools and districts across the state and nation. Kathryn has developed customized services and training for curriculum, assessment, and instruction; leadership development; mentoring and coaching; strategic planning; team building; group facilitation; and, program evaluation. Kathryn is an American Society for Quality Certified Quality Manager for Organizational Excellence. She is a senior member of the Board of Examiners for the Malcolm Baldrige National Quality Award and the Quality Texas Board of Examiners. For Quality Texas, Kathryn has served as vice-chair of the Board of Overseers, team leader, feedback writer, process coach, and trainer. She earned a B.A. in English from the University of Houston, a M. Ed. in curriculum and instruction from the University of Houston, and a Ph. D. in educational administration from Texas A & M University.
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