http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
complexity theory, communication, and leadership
1 online resource (xiv, 232 pages) : illustrations
"Complexity theory is a great, untapped resource in the field of management. Experts agree that it can be a powerful tool for managing complex and virtual programs, but there is little material available to guide program managers on how to use complexity theory to communicate and lead effectively. Filling this void, Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers. Using language that is easy to understand, the book describes practical complexity theory techniques for establishing clear and effective communications in a virtual environment. It explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication. The information presented in this book is supported by peer review research. Each section includes a case study, section quiz, and discussion questions to reinforce learning. The book includes numerous tools, templates, and techniques that can be helpful to the seasoned program manager as well as program managers who are leading for the first time."--Slightly edited summary from book
Chapter 1. Introduction -- chapter 2. Complexity theory -- chapter 3. Course materials #1 -- chapter 4. Leadership in program management -- chapter 5. Leadership and program management -- chapter 6. Complexity and program management -- chapter 7. Course materials #2 -- chapter 8. Communication and program management -- chapter 9. Technology-based communication, complexity, and program management -- chapter 10. Course materials #3 -- chapter 11. Complexity-based program management -- chapter 12. Applied complexity and program management -- chapter 13. Successful program management and complexity -- chapter 14. Course materials #4 -- chapter 15. The future of program management and complexity -- chapter 16. Advancing the future of program management -- chapter 17. Course materials #5.
Includes bibliographical references and index.
Best practices and advances in program management series