Decision making in service industries : a practical approach /

Providing insight and understanding of practical and methodological issues related to decision-making processes under uncertainty conditions in the service industries, this book integrates decision-making tools with real-world examples to present world-wide best practices as well as theoretical and...

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Bibliographic Details
Corporate Author: Taylor & Francis
Other Authors: Faulin, Javier
Format: eBook
Language:English
Published: Boca Raton : CRC Press, ©2013.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:Providing insight and understanding of practical and methodological issues related to decision-making processes under uncertainty conditions in the service industries, this book integrates decision-making tools with real-world examples to present world-wide best practices as well as theoretical and applied strategies such as the use of hybrid and stochastic algorithms. It discusses emerging tendencies regarding decision-support systems and information systems to support decision-making in real scenarios and includes up-to-date research on how probabilistic algorithms and simulation-based approaches are changing experiences and practices in service management.
Physical Description:1 online resource : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781439867457
1439867453
1138073687
9781138073685