rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Advances in the human side of service engineering
  name:
    name part: Spohrer, James C.
  name:
    name part: Freund, Louis E.
  name:
    name part: Taylor & Francis
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: flu
    place:
      place term: Boca Raton, FL
    publisher: CRC Press, Taylor & Francis Group
    date issued: ©2013
    date issued: 2013
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (xiv, 476 pages) : illustrations
  abstract: This volume focuses on the human aspects of manufacturing. It covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. The book also discusses issues that arise in both the shop floor and office environments, in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability.
  table of contents: Section 1. Health services -- section 2. Service innovation -- section 3. Societal factors -- section 4. Service system frameworks -- section 5. Service design -- section 6. Organizations and change -- section 7. Value co-creation and customers.
  note: edited by James C. Spohrer and Louis E. Freund.
  note: Includes bibliographical references and index.
  subject:
    topic: Methods engineering
  subject:
    topic: Human engineering
  subject:
    topic: Service industries
    topic: Customer services
  subject:
    topic: Organisation du travail
  subject:
    topic: Ergonomie
  subject:
    topic: Services (Industrie)
    topic: Service à la clientèle
  subject:
    topic: ergonomics
  subject:
    topic: TECHNOLOGY & ENGINEERING
    topic: Industrial Health & Safety
  subject:
    topic: TECHNOLOGY & ENGINEERING
    topic: Manufacturing
  subject:
    topic: TECHNOLOGY & ENGINEERING
    topic: Quality Control
  subject:
    topic: TECHNOLOGY & ENGINEERING
    topic: Engineering (General)
  subject:
    topic: TECHNOLOGY & ENGINEERING
    topic: Reference
  subject:
    topic: Human engineering
  subject:
    topic: Methods engineering
  subject:
    topic: Service industries
    topic: Customer services
  classification: T60 .A43 2012
  classification: 620.8
  classification: TEC017000 TEC020000 TEC032000
  related item:
    title info:
      title: Advances in the human side of service engineering
    origin info:
      publisher: Boca Raton, FL : Taylor & Francis, 2012
    identifier: (DLC) 2012021030
    identifier: (OCoLC)694393676
  related item:
    title info:
      title: Advances in human factors and ergonomics series
  identifier: 9781439870273
  identifier: 1439870276
  identifier: 9781439870266
  identifier: 1439870268
  identifier: 2012021030
  identifier: TANDF_238196 Ingram Content Group
  identifier: http://proxy.library.tamu.edu/login
  record info:
    record content source: N$T
    record creation date: 120730
    record change date: 20241108165505.8
    record identifier: in00005519409
    language of cataloging:
      language term: eng