Stakeholder engagement : the game changer for program management /
This book focuses on how to engage your stakeholders in the right way, and keep them engaged throughout the course of your program. It explains how to drive program success by setting stakeholder expectations and emphasizing strategic program management; describes how to solve common communication i...
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| Format: | eBook |
| Language: | English |
| Language Notes: | English. |
| Published: |
Boca Raton, FL :
CRC Press,
[2015]
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| Series: | Best practices and advances in program management series.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | This book focuses on how to engage your stakeholders in the right way, and keep them engaged throughout the course of your program. It explains how to drive program success by setting stakeholder expectations and emphasizing strategic program management; describes how to solve common communication issues, including an in-depth discussion on how to approach escalations at the program level, and a guide to facilitating negotiation sessions between conflicting parties; discusses ways to identify key stakeholders, including uncovering the "hidden" organizational chart and tapping into social networks using organizational social network analysis; highlights the strengths and weaknesses of existing project controls; and includes case studies, practical tips, and supporting tools. -- |
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| Physical Description: | 1 online resource (xv, 212 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781482230680 1482230682 0429082444 9780429082443 |