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Lean Six Sigma in service : applications and case studies /

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Based on case studies, this book demonstrates real-world applications of Six Sigma, especially in service or non-traditional industries and processes. This title describes the Six Sigma DMAIC and Design for Six Sigma IDDOV problem solving approach and how it can be applied to service and transaction...

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Bibliographic Details
Corporate Author: Taylor & Francis
Other Authors: Furterer, Sandra L.
Format: eBook
Language:English
Published: Boca Raton : CRC Press, ©2009.
Subjects:
Process control.
Six sigma (Quality control standard)
Quality control > Statistical methods.
Fabrication > Contrôle.
Six Sigma.
Qualité > Contrôle > Méthodes statistiques.
BUSINESS & ECONOMICS > Quality Control.
TECHNOLOGY & ENGINEERING > Quality Control.
Process control
Quality control > Statistical methods
Sex sigma.
Kvalitetskontroll.
Electronic books.
dissertations.
Academic theses
Academic theses.
Thèses et écrits académiques.
Online Access:Connect to the full text of this electronic book
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Published 2009
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