Table of Contents:
  • 1. Benchmarking
  • the technical core of total quality management
  • 2. The impact of personnel skills on company culture and bottom line
  • 3. Estimating keys
  • establishing a realistic cost baseline
  • 4. Scheduling keys
  • establishing a realistic schedule baseline (typical and standard schedules)
  • 5. Value management / James M. Neil
  • 6. Economic evaluation in the process industries / Klane F. Forsgren
  • 7. Keys to controlling and reducing environmental costs / Klane F. Forsgren.