http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Professional communications to ensure patient safety and quality care
1 online resource (1 video file (00:16:38)) : sound, colour.
Gwen Van Servellen, Professor Emeritus from the School of Nursing at UCLA, discusses provider-to-provider communications. She describes characteristics of communication in work groups, reviews the consequences of dysfunctional communication in health care, and connects poor communication to poor patient care. Leadership styles and ways to improve communication are also discussed.
Academic, Gwen Van Servellen PhD, RN, FAAN.