Professional communications to ensure patient safety and quality care.

Gwen Van Servellen, Professor Emeritus from the School of Nursing at UCLA, discusses provider-to-provider communications. She describes characteristics of communication in work groups, reviews the consequences of dysfunctional communication in health care, and connects poor communication to poor pat...

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Bibliographic Details
Other Authors: Van Servellen, Gwen, 1942- (Academic.)
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London : SAGE Publications Ltd, 2020.
Series:Communications ; 2.
Subjects:
Online Access:Connect to this streaming video
Description
Summary:Gwen Van Servellen, Professor Emeritus from the School of Nursing at UCLA, discusses provider-to-provider communications. She describes characteristics of communication in work groups, reviews the consequences of dysfunctional communication in health care, and connects poor communication to poor patient care. Leadership styles and ways to improve communication are also discussed.
Physical Description:1 online resource (1 video file (00:16:38)) : sound, colour.
ISBN:9781529718379
1529718376