Crisis communication.

Professor W. Timothy Coombs discusses the relatively new field of crisis communications, defines 'crisis', and gives specific examples of how organizations succeed and fail at effective crisis communications.

Bibliographic Details
Format: Video
Language:English
Language Notes:Closed-captions in English.
Published: London, United Kingdom : SAGE Publications Ltd., 2015.
Series:SAGE video experts.
Subjects:
Online Access:Connect to this streaming video
Description
Summary:Professor W. Timothy Coombs discusses the relatively new field of crisis communications, defines 'crisis', and gives specific examples of how organizations succeed and fail at effective crisis communications.
Physical Description:1 online resource (1 video file (27 min., 28 sec.)) : sound, colour.
ISBN:9781473933057
1473933056