Questions to avoid.

Jennifer Abrams explains what kinds of questions will move a difficult conversation forward, and she emphasizes not asking 'feeling' questions.

Bibliographic Details

Format:	Video
Language:	English
Language Notes:	Closed-captions in English.
Published:	Thousand Oaks, California, United States : Corwin Press, [2015]
Series:	Having hard conversations ; 10.
Subjects:	Interpersonal communication. Conversation analysis. Communication interpersonnelle. Analyse de la conversation. Nonfiction television programs. Internet videos. Émissions télévisées autres que de fiction. Vidéos sur Internet.
Online Access:	Connect to this streaming video