APA (7th ed.) Citation

Danescu, A., Macleod, M., & Jinga, O. (2019). Robotics and AI for customer service using machine learning: BotsAndUs. SAGE Publications Ltd.

Chicago Style (17th ed.) Citation

Danescu, Andrei, Matthew Macleod, and Oana Jinga. Robotics and AI for Customer Service Using Machine Learning: BotsAndUs. London: SAGE Publications Ltd, 2019.

MLA (9th ed.) Citation

Danescu, Andrei, et al. Robotics and AI for Customer Service Using Machine Learning: BotsAndUs. SAGE Publications Ltd, 2019.